The Pitt: Whats a code black?

What's a 'Code Black'? A Pragmatic Take for Tech Leaders

Forget the dramatic hospital TV shows. In our world, a 'code black' is a critical, business-impacting IT outage. It's the moment your monitoring screams, your pager explodes, and revenue grinds to a halt. This isn't about minor bugs; it's a complete system failure demanding an all-hands response.

My take? If you don't have a clear, drilled protocol for this scenario, you're gambling. A true 'code black' plan isn't just a runbook—it's about clear communication chains, predefined decision authority, and immediate customer transparency. Building this resilience isn't an ops cost; it's your most critical insurance policy.